Refund Policy
We stand behind our services and want you to be satisfied with them. This policy outlines how we handle refunds and cancellations.
verified_user7-Day Money-Back Guarantee
We offer a full refund for all credit purchases within 7 days of the initial transaction date. If you are not completely satisfied with our API performance or data quality, you are eligible for a reimbursement.
Eligibility Condition:
To be eligible for a full refund, you must have used less than 20% of the credits purchased in the transaction you are requesting a refund for.
How to Request a Refund
To initiate a refund request, please contact our support team. Please include your account email address and the transaction ID or date of purchase.
Processing Time
Once your refund is approved, it will be processed immediately. Depending on your bank or credit card provider, it may take 5 to 10 business days for the credit to appear on your statement.
Subscription Cancellations
You can cancel your subscription at any time from your dashboard. Cancellations will take effect at the end of the current billing cycle. You will retain access to your credits until the end of the period. We do not offer prorated refunds for unused time in the billing cycle.